Privacy Policy

TARGET LOCALIZATION (AUTHORITATIVE) (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard personal data when you use our online platform, including to access educational resources, learn about our senior tech education courses, and read our articles (including guidance on using computers, smartphones, and video conferencing).

This Privacy Policy is intended to meet requirements under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), as well as local laws relevant to our operations. If you are located outside the areas where GDPR applies, we still aim to provide the protections described below.

Who We Are

TARGET LOCALIZATION (AUTHORITATIVE)
Keppel Terminal Avenue, Singapore 089071

Scope of This Privacy Policy

• This Privacy Policy covers personal data processed through this service, including information collected via course pages, article pages, and any forms you submit (for example, to request course information or register interest).

• It does not cover third-party websites, services, or social media platforms that may link to or from our site. Those platforms have their own privacy practices.

Personal Data We Collect

Depending on how you interact with our online platform and courses, we may collect the following categories of personal data:

Information you provide to us

• Contact and identity details you provide through forms or communications related to courses or educational resources.

• Details you share when you request information about class schedules, materials, or video conferencing guidance.

• Any content you choose to submit to us (for example, questions you send through our platform).

Information we collect automatically

• Technical and usage data, such as your IP address, device characteristics, browser type, pages viewed, and approximate location derived from IP address.

• Log and analytics data that helps us understand how the service is used and improve performance and content delivery.

• Information about interactions with our content (for example, clicks and time spent on specific pages), where permitted by law.

Information from your course participation

• Course-related details needed to administer learning activities, such as attendance information you provide or that is collected during course delivery.

• Support and troubleshooting information used to help you access materials, understand guidance, or participate in video conferencing sessions (where applicable).

Sensitive data

We do not intend to collect special categories of personal data (such as health information) through this service. If you choose to provide such information to us, we will treat it with appropriate care and only process it where permitted by law.

How We Use Personal Data

We use personal data for the following purposes:

• Providing educational resources and course information. We use your data to respond to enquiries and provide details about courses and materials.

• Administering and delivering training. We use data to manage registrations, attendance, and learning support.

• Improving our online platform. We use usage and technical data to analyze performance, troubleshoot issues, and enhance user experience.

• Content development. We use information about what users engage with to help shape educational articles and learning topics.

• Security and fraud prevention. We use data to protect our systems, verify activity, and prevent abuse.

• Legal compliance. We use data to comply with applicable laws, regulations, and lawful requests.

Legal Bases for Processing (GDPR)

Where GDPR applies, our processing is based on one or more of the following legal bases, depending on the context:

• Performance of a contract or steps taken prior to entering into a contract (for example, to provide course information or learning services you request).

• Legitimate interests (for example, improving our platform, ensuring security, and maintaining educational quality), balanced against your rights.

• Consent where required (for example, for certain types of optional analytics or tracking, where the law requires consent).

• Compliance with legal obligations (for example, responding to regulatory or legal requests).

Cookies and Similar Technologies

Our site may use cookies and similar technologies to operate, remember preferences, and help us understand how the service is used. Where required by law, we will obtain your consent before using non-essential cookies.

You can control cookies through your browser settings. If you disable certain cookies, some features of our site may not work as intended.

Sharing of Personal Data

We may share personal data in the following circumstances:

• Service providers (processors). We may share data with vendors that help us run our online platform, analytics, hosting, or course administration, under contractual obligations to protect personal data.

• Course delivery partners. If course delivery involves third parties, we may share relevant details to enable learning activities and support.

• Legal and compliance purposes. We may share personal data if required to comply with law, respond to lawful requests, or protect our rights and safety.

• Business transfers. If we are involved in a merger, acquisition, or asset transfer, personal data may be transferred as part of that transaction, subject to appropriate safeguards.

We do not sell your personal data.

International Data Transfers

Your personal data may be processed in countries other than where you live, including where data protection laws may differ. Where international transfers occur, we take steps designed to ensure adequate protection, such as using appropriate contractual safeguards and implementing technical and organizational measures.

Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide course services, maintain the security of our platform, and comply with legal obligations.

Retention periods vary depending on the type of data, the purpose of processing, and applicable legal requirements. When data is no longer needed, we take reasonable steps to delete or anonymize it.

Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal data. Where GDPR applies, these rights may include:

• Right of access to obtain confirmation whether we process your personal data and access to that data.

• Right to rectification to correct inaccurate or incomplete personal data.

• Right to erasure in certain circumstances.

• Right to restriction of processing in certain circumstances.

• Right to object to processing based on legitimate interests (including profiling based on such interests) where applicable.

• Right to data portability where applicable.

• Right to withdraw consent at any time, where processing is based on consent (withdrawal does not affect processing before consent was withdrawn).

You may also have the right to lodge a complaint with your local data protection authority. If you are in the EU/EEA, the supervisory authority where you reside, work, or where the alleged infringement occurred may be appropriate.

How to Exercise Your Rights

To request access, correction, deletion, or other privacy-related actions, you may write to us at the physical address listed in this policy. Include enough information for us to verify your identity and respond appropriately.

Children’s Privacy

Our services are aimed at seniors and adults learning basic computer and smartphone skills. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us at our physical address so we can take appropriate steps.

Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.

Educational Content and User Activities

Our articles and course materials provide educational guidance on using computers, smartphones, and video conferencing. Any user-provided information used to ask questions or request support is processed to provide help and improve learning resources.

If you participate in video conferencing activities coordinated through our programs, any information shared within those sessions may be visible to other participants depending on the platform and session settings. You should only share information you are comfortable sharing in that context.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. The latest version will be posted on our site.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please write to:

TARGET LOCALIZATION (AUTHORITATIVE)
Keppel Terminal Avenue
Singapore 089071