Terms and Conditions

Welcome to our site. These Terms and Conditions govern your access to and use of our online platform, including any educational resources, course information, and related content provided by Sapphire Crown Education (“we”, “us”, or “our”).

By using our site or this service, you agree to these Terms. If you do not agree, please do not use our site.

1. Who We Are

Sapphire Crown Education is a provider of senior tech education. Our offerings include basic computer and smartphone courses and educational articles on how to use a computer or video conferencing.

Our physical address is:
Keppel Terminal Avenue, Singapore 089071, Singapore

2. Eligibility and General Use

• You may use our site and this service only if you can form a legally binding agreement.
• Our courses and educational resources are intended for general educational purposes. They are not a substitute for professional advice for specific devices, accounts, security incidents, or legal matters.
• You agree to use our site responsibly and in compliance with applicable laws and these Terms.

3. Educational Content; No Guarantees

Our educational articles and course materials are provided to help you learn basic computer and smartphone usage, as well as video conferencing fundamentals. However, we do not guarantee that:

• the content will be error-free or uninterrupted;
• the content will meet your specific needs or objectives;
• any particular outcome (such as successful set-up of devices or video conferencing) will occur;
• software features, device capabilities, or third-party services will remain the same over time.

Any demonstrations or examples are for learning purposes. You are responsible for implementing changes to your own device settings and accounts.

4. Courses and Learning Activities

Where our service includes courses, you agree to follow instructor guidance and course instructions. Learning outcomes depend on individual circumstances, including device type, connectivity, and prior experience.

• Device readiness: You are responsible for bringing your own device (if applicable) and ensuring it is functional at the start of the learning session.
• Network and accounts: Video conferencing and app usage may require a working internet connection and relevant accounts or permissions. You are responsible for maintaining these.
• Practice: To benefit from our courses, you may be encouraged to practice between sessions. We cannot control or verify the extent of your practice or the conditions under which you practise.

5. Video Conferencing and Third-Party Services

If our course or resources involve video conferencing, any video conferencing platform used is a third-party service. Your use of such services is subject to their terms and policies.

• We are not responsible for the availability, accuracy, or security practices of third-party platforms.
• You should review and understand the privacy and security settings of any third-party service you use.

Please be mindful of the information you share during video conferencing sessions, including personal details that may appear on screens.

6. Your Responsibilities

When using our site and this service, you agree that you will:

• provide accurate information when required for course registration or inquiries;
• use our site only for lawful purposes and in a respectful manner;
• not interfere with or disrupt the operation of our site or this service;
• not attempt to gain unauthorized access to any accounts, systems, or content, including course materials.
• not upload or submit content that is unlawful, harmful, or infringes others’ rights.

7. Intellectual Property

Unless otherwise stated, all content on our site (including text, articles, course materials, graphics, and learning resources) is owned by us or licensed to us, and is protected by intellectual property laws.

• You may view, access, and download content for your personal learning and non-commercial use, where permitted.
• You may not copy, reproduce, distribute, sell, publish, adapt, or create derivative works from our content without our prior written permission.
• You may not remove copyright notices or other proprietary markings from any content.

8. Acceptable Use and Prohibited Conduct

You agree not to:

• use our site to transmit malware, viruses, or harmful code;
• attempt to scrape, crawl, or harvest data from our site without permission;
• misrepresent your identity or impersonate others;
• engage in abusive, discriminatory, or harassing conduct;
• infringe our intellectual property or the intellectual property of others.

We may suspend or terminate access if we believe you have violated these Terms or engaged in conduct that creates risk to our users, our platform, or third parties.

9. Payments, Fees, and Refunds

If our courses require payment, pricing and booking details will be provided at the time of registration or purchase on our site or through our course information.

Refunds (if applicable) are subject to the course type, the timing of cancellation, and any terms communicated at the point of booking. Where no refund policy is provided for a specific course, we may consider requests on a case-by-case basis.

Please note that any payment processing, including taxes and payment method availability, may be handled by third-party providers. We are not responsible for their systems, delays, or failures.

10. Limitation of Liability

To the maximum extent permitted by law, Sapphire Crown Education, its directors, officers, employees, agents, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from or related to your use of our site or this service.

Our total liability arising from or related to these Terms or your use of our site will be limited to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Indemnity

You agree to indemnify and hold harmless Sapphire Crown Education from and against any claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• your breach of these Terms;
• your misuse of our site or this service;
• your violation of any applicable law or the rights of any third party.

12. Termination

We may suspend or terminate your access to our site or this service at any time if we believe you have violated these Terms or if continuing to provide access would create legal, security, or operational risk.

Upon termination, your right to access and use our site will stop immediately. Sections that by their nature should survive termination will survive.

13. Privacy

Our use of personal data is governed by our privacy practices. By using our site and this service, you acknowledge that your information will be processed in accordance with those practices.

14. Third-Party Links

Our site may contain links to third-party websites, applications, or services. These links are provided for convenience only. We do not control and are not responsible for third-party content, functionality, or policies.

15. Changes to These Terms

We may update these Terms from time to time to reflect operational changes, legal requirements, or improvements to our service. The updated Terms will be effective upon posting on our site.

Your continued use of our site after changes are posted means you accept the updated Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Governing Law

These Terms are governed by the laws applicable in Singapore. Any dispute arising from or related to these Terms or your use of our site will be subject to the jurisdiction of the competent courts in Singapore, to the extent permitted by law.

18. Contact Us

If you have questions about these Terms, you may write to us at:
Sapphire Crown Education
Keppel Terminal Avenue
Singapore 089071
Singapore